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Cam Marston

Expert on the generations

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Fee Range: Contact Speaker Exchange Agency

  • Cam Marston is the leading expert on the impact of generational change and its impact on the marketplace.
  • Marston’s expertise has also been featured in the Wall Street Journal, The Economist, the Chicago Tribune, BusinessWeek, Fortune, Money, and Forbes, as well as on Good Morning America, CNN International, and the BBC.
  • He writes a column for InvestmentNews, CNBC, Investment Advisor, and has been a featured columnist in Agent’s Sales Journal, AdvisorOne Magazine, ThinkAdvisor and Multi-Housing News, among others.

*Fee ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact your Speaker Exchange Agency representative.

Cam Marston is the leading expert on the impact of generational change and its impact on the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business.  Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations, as well as major professional associations, for over 20 years.

Marston’s books, articles, columns, and blog describe and analyze the major generations of our time: Matures (born before 1946), Baby Boomers, (born 1946-64), Generation X (born 1965-79), Millennials (born 1980-2000), and iGen (born 2000+).  He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, management and motivation, and sales and marketing. 

His first book, Motivating The “What’s In It For Me?” Workforce (2005), explores the characteristics and motivations that each generation brings to the workforce and suggests management tactics applicable to any business setting. His next book, Generational Insights (2010) is a guide to the best practices in managing generational issues. Generational Selling Tactics That Work (2011) is the first book-length study of generational approaches to sales and marketing. His two DVD training videos have been best sellers since introduced in 2005 and his short book The Gen-Savvy Financial Advisor (updated in 2017) is a must-read in the financial services industry. Today Marston offers short, to the point, training micro-videos designed to be viewed on the go focusing on Sales & Service, Management & Retention, and Recruiting via his website, www.generationalinsights.com. 

Marston’s half-day training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams. 

He holds a Bachelor of Arts from Tulane University and is a native and resident of Mobile, Alabama.

Navigating the Unknown: Five Essential Skills to Lead with Confidence in an Uncertain World

Uncertainty. It’s not just a headline—it’s the air we breathe. Will markets soar or crash? Unclear. Is getting that degree still a safe bet? Depends on who you ask. Will AI transform your job or take it? Yet to be determined.

We’re living in a world where the rules keep changing. The maps are outdated. The playbooks are shredded. And as humans, we’re wired to avoid the unknown. So how do you move forward when the path is blurred?

You lead anyway.

History’s most admired figures didn’t have crystal balls — they had strong timeless qualities. They practiced habits that built trust, reduced fear, and propelled people forward in the face of ambiguity. And here’s the secret: those habits aren’t exclusive to presidents and pioneers. They’re within reach for all of us—if we commit to cultivating them.

In this energizing and practical session, we’ll explore five enduring, trainable disciplines that help people lead through the fog:

Curiosity. Connection. Initiative. Persuasion. Vision.

These aren’t buzzwords—they’re tools. When embraced with intention, they calm anxiety, inspire action, and turn uncertainty from a barrier into a launchpad.

If you’re waiting for clarity, stop. It may never come. But if you’re ready to lead in spite of it—this is where we begin.

Five Generations In The Workplace

For the first time in history, five distinct generations — Matures, Boomers, Xers, Millennials and iGen— are employed side by side in the workplace. With differing values and seemingly incompatible views on leadership, these generations have stirred up unprecedented conflict in the business world. Effective management of this generational divide is vital to longevity and success. In fact, it is the most important demand your company can make of its leaders.

In this engaging presentation, Cam Marston teaches how each generation developed its core values, how that manifests in the workplace today, and why they can all not only operate alongside each other, but do so with extraordinary success. This program provides the generational insight, concrete examples and specific approaches to help frustrated managers build the individual connections needed to boost employee performance and retention.

As you will learn, the only common ground is the intensity with which each generation holds fast to its value systems. Understanding and respecting those generational biases are critical to bringing out the best in every employee.

​Selling Across the Generations

The first rule of selling is steadfast: Know your customer. With four distinct generations playing active roles in the buying decisions of companies worldwide, that tenet is increasingly difficult to fulfill. It is no longer enough to be personable and knowledgeable about your product. Changing dynamics require changing strategies. To succeed in today’s business climate, you need to approach each buyer with an informed generational perspective — recognizing the underlying biases, values and expectations that pave the way to “yes”.

In this presentation, Cam Marston shows you how to identify subtle shifts that indicate upcoming leadership changes, create a fast and genuine connection with new customers, sell to your customer’s expectations, build trust between generations, and avoid communication pitfalls.

Throughout the presentation you will see how companies are effectively engaging generational marketing techniques to appeal to the unique decision-making traits of each generation and give you the understanding required to develop a solid sales process based on generational biases and business preferences.

Recruiting and Retention Across the Generations

We hear it all the time: “Our people are our greatest asset.” But finding good talent is hard to find and even harder to keep. How do you build your people assets? What do today’s employees want? In today’s multigenerational workforce, Millennials want meaning and freedom, Generation X wants openness and flexibility, Boomers want recognition and authority. Matures like rules and respect. What about the iGen, the generation following the Millennials? Much remains unknown but early indications suggest they want even more freedom and lots of attention. Each generation has something to offer so every business needs to offer something to each generation.

Retaining employees is far more cost-effective than recruiting and training new ones. This presentation profiles each generation of employee – what will get them on the clock and what will keep them ticking. Cam Marston will help you adapt your recruiting and retention program to suit the ambitions and goals of each generation, choose from the best that each has to offer and realize the full return on investment in your workforce.

Recruiting, training, experience, and institutional memory make your employees your most valuable assets. Effective multi-generational hiring and retention efforts will help ensure that those assets keep working for you and not for someone else.

​The Gen-Savvy Financial Advisor

For decades financial services have focused on demographic groups that are now moving into and past retirement. The Matures (born 1945 and prior) and the Baby Boomers (born 1946 – 1964) are the generations that the financial services industry grew up with and their client relationships were defined by traditional business models. Now, new generations who have different economic and cultural experiences are moving into age ranges that make them prime markets for investments, retirement planning, insurance, and other financial services.

Cam Marston understands the attitudes and expectations of the upcoming generations and what they expect from service providers. He has learned how they buy, how they value different types of information, what their definition of “expert” is, how they apply it to financial advisors and what they want financial advisors to teach them. He understands their preferred methods of communications, which sales tools to use and how to use them effectively.

The next generation of financial services client has arrived. They will not tolerate being treated the same way their parents were treated. Learn what they want in this exciting and impactful presentation.

What’s Working: Workplace and Marketplace Trends

Extraordinary turnover. Mental health awareness and challenges. Diversity and inclusion priorities and backlash. Supply chain nightmares. Confusion about AI. Political divisions. Unpredictable stock market. Inflation forecasts. Partridge in a pear tree. Goodness.

 

The trends shaping today’s workplace and marketplace are, each on their own, worthy of a headline in a news cycle. But in today’s upheaval, they’re happening simultaneously. Which of the trends making current headlines will impact the workplace and marketplace most? Which ones do employers, managers, sales leaders, and human resources executives need to keep an eye on? Cam Marston has opinions on that…

 

In 2018, Cam began an old-school, interview-style, terrestrial radio show and podcast called What’s Working with Cam Marston. His goal? To interview professionals from a spectrum of industries across the country who will help his listeners better understand the trends shaping their workplace, the workforce, and the marketplace. Today, over 300 episodes later, Cam shares best practices gained from his continuously growing body of interviews, as well as from proprietary research, to equip each audience with a list of the most important trends, their potential impact, and guidelines on how to address them. This presentation delivers thought-provoking content, curated for your specific industry, to arm each audience with the skills and information needed to get ahead in their industry.

Managing Your Client’s Five Greatest Financial Fears

Your clients’ fears change throughout their lives. Regardless of whether they are young or old, they
likely worry that their financial challenges are nearly insurmountable. They show a brave face to their
family and to their colleagues but inside they tremble, Uncertainty creates fear. It always has. It always will.

You, the advisor, know better. Your financial training has taught you that few financial challenges are
unalterable. You know what to do, what to expect, and what products can address your clients’
challenges. However, sharing your confident outlook requires knowing what your clients’ fears are
and how to discuss them. And knowing how to do that, requires knowing a bit more about your
clients.

Life’s Predictable Fears
• When in early adulthood, your clients’ fears are largely about themselves and their ability to
earn and save
• Later the fears center around children and their future
• Then your client’s ability to preserve good health and save funds for retirement
• Then it’s a comfortable and productive retirement
• Followed by the extraordinary human desire to be remembered

Each of these life stages require the savvy to know how to communicate appropriately with their
client going through these emotions, these phases.

Supported by data and research, this presentation equips advisors to talk their clients through their
fears and equip them to more fully develop long-lasting, fruitful client relationships.

Leading a Multi-Generational Team Effectively – Workshop

Leading Multi-Generational Teams is an out-of-your-seat, multi-media workshop using fun and engaging methods to expand leaders’ existing knowledge and facilitate new and deeper insight into those whom they lead. Providing multiple application opportunities, the workshop optimizes a leader’s abilities to develop high performance teams and achieve better results on the job.

Participants learn the demographics, historical events, and parenting trends that created each generation’s workplace preferences and how these preferences can become sources of conflict. Awareness, appreciation, and mastery of generational preferences enables leaders to address such conflict productively, if not avoid it altogether. Furthermore, mastery of generational preferences ensures productive team relationships and communications that promote creativity, innovation, teamwork, and performance.

The Gen-Flex® model—a tool for leaders to examine how generational preferences influence their own leadership approach on a case-by-case basis—is central to the workshop. The tool teaches leaders to adjust their approach to minimize generation gaps and lead effectively.

A flexible program, the course is available in half-day and full-day versions.

Cam Marston as Your Emcee

Not only is Cam Marston a powerful speaker but he is also an exceptional Master of Ceremonies. A meeting planner’s dream, Cam’s emcee skills rival those of any comedian or other professional host. He is quick on his feet, funny, flexible, always prepared, and skilled at keeping the meeting on track and on schedule.

As an in-demand expert on workplace and marketplace trends, Cam offers special rate packages that combine his emcee work and a keynote.

Please contact us to see testimonials.
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