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Paul Long

Interrupting the patterns keeping your leaders and teams stuck. Teaching them to change the moment before the moment changes them.

  • Leadership and culture expert. Teaches the A.I.A. Method, a three-step practice proven to reduce attrition, attract great talent, improve customer experience and drive employee engagement.
  • In every organization there is a critical disconnect. Leaders are overwhelmed and burning out, teams are carrying the weight of constant change, and organizations still expect exceptional culture. The question Paul puts to them is simple: how can you change the culture if you can’t even change a moment?
  • Paul built his method the hard way, climbing from 80 customer service calls a day to leading teams of thousands at Farmers Insurance. His work centers on the Brain Pattern Interrupt, an unexpected act that shifts where people are mentally, emotionally or behaviorally. The A.I.A. Method makes it repeatable: Acknowledge the Loop, Interrupt the Pattern, Anchor the Moment.
  • Three keynotes: Culture by Design for workplace culture, Beyond Satisfaction for customer experience, and The Unforgettable Leader for retention and people leadership. Each one sends leaders and teams home with Brain Pattern Interrupt tools they can use that week.
  • Author of Fundamism: Connecting to Life Through F.U.N., with a foreword by Travis Kelce, and host of The Fundamism Podcast. Over 750 engagements in the last decade, across healthcare, insurance, banking, finance, associations, franchises and dozens more.

Page 66 of 92

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