Mark Murphy

Every leader has a default leadership style. But every leadership style has strengths and weaknesses. So your job as a leader is to choose and use the best leadership style for every situation.

More than 35,000 leaders have taken Mark’s Leadership Styles Assessment! And he’s discovered that there are 4 fundamental leadership styles: Pragmatist, Idealist, Steward and Diplomat. But, do you know WHICH of these leadership styles you should use? And WHEN? And HOW to change your style?

Using the wrong leadership style is one of the biggest reasons that CEOs get fired. So this is an absolutely critical skill for every leader! In this program, you’ll get the best techniques and latest research on choosing and changing leadership styles!

Format: “45-60 minute keynote”, “half-day workshop” or “2 hour breakout”

This program is perfect for:

• Leaders
• Managers
• Anyone aspiring to be a leader

The audience will leave with:

• The strengths and weaknesses of every leadership style
• Which leadership style is best for your personality and your culture
• Which leadership styles will get your company the fastest growth and success

This program is based on Mark’s hugely popular Forbes article “Which Of These 4 Leadership Styles Are You?”

According to a groundbreaking study by Leadership IQ, 46% of newly hired employees will fail within 18 months while only 19% will achieve unequivocal success. But contrary to popular belief, technical skills only account for 11% of why new hires fail; it’s poor attitude that dominates the list – flaws which many of their managers admit were overlooked during the interview process.

In this session, based on Mark’s bestselling book Hiring for Attitude, he’ll show how to hire for coachability, emotional intelligence, motivation, and temperament. You’ll learn which words ruin interview questions, how to discover the attitudes that your unique organization needs, how to get candidates to reveal their attitudes in interviews, and more.

Format: “45-60 minute keynote”, “half or full-day workshop” or “2 hour breakout”

This program is perfect for:

• Anyone who hires people
• Leaders, managers
• Entrepreneurs
• Human Resources departments

The audience will leave with:

• How to quickly tell if job candidates have the right or wrong attitude
• Cutting-edge interview questions that you can use to assess anyone
• How to spot ‘hidden talent’ that other interviewers miss

Never make a bad hire again!

This program has been presented more than 300 times with always rave reviews!

Everyone can achieve extraordinary things. The secret is setting goals that test the very limits of your abilities. The problem is that most companies set SMART Goals, which actually LIMIT employees’ success! As Mark says, “CEOs don’t set SMART Goals, why should we make our employees?”

Based on the bestselling book HARD Goals, Mark explains the science behind getting from where you are to where you want to be in your career, business and life. Leadership IQ studied nearly 5,000 workers from virtually every field. Conclusively, it was found that extraordinary goals – the kind of goals that innovated the iPod, created nanotechnology and more – stimulate and engage the brain in ways that are profoundly different than the goals most people set.

People who set HARD goals are up to 75% more fulfilled than people with easy goals. And they achieve much bigger results! Mark will illustrate how success – and the intense satisfaction it brings – comes from knowing how to set goals that are Heartfelt, Animated, Required and Difficult.

If your company needs to achieve big results, you need HARD Goals!

Format: “45-60 minute keynote”, “half-day workshop” or “2 hour breakout”

This program is perfect for:

• Every employee who has goals
• Every leader who sets goals

The audience will leave with:

• The science of goal-setting to create extraordinary performance
• 3-part test for assessing whether your goals are too difficult or not difficult enough
• How Apple, Google, Starbucks & more used highly visual goals to inspire creative breakthroughs
• How to decide when you should set goals that utilize peoples’ strengths or strengthen their weaknesses

This program has been presented at the United Nations!

In this session, Mark will reveal new research from more than 500,000 employees and leaders on the best leadership style for inspiring employees to passionately give 100% effort every day. We’ve all heard that if you make employees happy, they’ll give you great performance. But for all the billions of dollars companies have spent trying to satisfy and engage their employees, only 35% say they’re inspired to give their best effort at work. Based on Mark’s New York Times Bestselling book Hundred Percenters, Mark will cover how to inspire employees with Challenge, Connection, HARD Goals, Accountability, and more.

Format: “45-60 minute keynote”, “half-day workshop” or “2 hour breakout”

This program is perfect for:

• Leaders
• Managers
• Executives
• Human capital departments

The audience will leave with:

• The best leadership style for inspiring employees to passionately give 100% every day
• How to get employees inspired and passionate about achieving your organization’s goals

This program was the keynote speech at the New York State SHRM (Society for Human Resources Management) and was a huge hit!

Do you ever have to deal with giant egos, or blamers, or people who find drama in every little thing? Do you have to work with anyone who always sees the negative in any situation? Or someone who is hyper-sensitive and always gets their feelings hurt?

Sadly, not every person in our organization is nice, pleasant and easy-going. So you’ve got to know how to manage and understand difficult personalities. Fortunately, Mark’s research has identified the Big Five difficult personalities that drive the most conflict in organizations, and we’ve developed specific scripts for dealing with each one.

You’ll learn specific scripts for managing Narcissists (Giant Egos), Blamers and Finger-Pointers, Drama Queens and Kings, Negative and Overly Sensitive people.

Format: “45-60 minute keynote”, “half-day workshop” or “2 hour breakout”

This program is perfect for:

• Leaders
• Managers

The audience will learn how to manage the most difficult personalities:

• Narcissists (Giant Egos): Behind that giant ego is a very fragile

A Leadership IQ study found that 81% of leaders avoid giving tough feedback because they’re afraid the recipient will respond will react badly (with anger, denial, blame or excuses). How do we expect our organizations and employees to improve if we’re afraid to give each other tough feedback?

Format: “45-60 minute keynote”, “half-day workshop” or “2 hour breakout”

This program is perfect for:

• Leaders
• Managers
• Anyone aspiring to be a leader
• Every employee who has to give feedback

The audience will learn:

• How to use Fact-Based Communication to “delayer” your conversations (Facts, Interpretations, Reactions, Ends) and learn which pieces you should and shouldn’t share
• How to script for delivering tough messages without making the recipient defensive or angry
• How to avoid the “trigger words” that instantly make people defensive
• The “Compliment Sandwich”: What it is and why you should NEVER use it