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Ginger Hardage

Foremost global authority on building and sustaining organizational culture

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  • Former SVP of Culture & Communications, Southwest Airlines
  • At Southwest Airlines, Ginger led a team of 150 people responsible for building and sustaining the organization’s legendary culture and communications enterprise
  • Recognized by many as a foremost global authority on building and sustaining organizational culture, earning Southwest 23 consecutive years on FORTUNE’s “Top 10 Most Admired Companies in the World” list
  • Inducted into the Public Relations Hall of Fame in 2015, received the Legacy Award from the Plank Center for Leadership in 2016, and was selected for the James C. Bowling Executive-In-Residence Lecture Series at the University of Kentucky
  • Received countless awards and honors including the PRWeek Top 50 Power list, PRWeek 50 Most Powerful Women in Public Relations, Texas’ Most Powerful and Influential Women, and “Legendary Communicator” by Southern Methodist University
  • Launched Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness

*Fee ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact your Speaker Exchange Agency representative.

Ginger Hardage retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years, where she served as a member of the CEO’s executive leadership team.  At Southwest, Ginger led a team of 150 people responsible for building and sustaining the organization’s legendary culture and communications enterprise. In 2017, Ginger launched Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness.

Recognized by many as a foremost global authority on building and sustaining organizational culture, Ginger was responsible for the activities at Southwest that nourished the culture and the internal and external communications function. Ginger was a tireless ambassador of the world-famous Southwest Culture, leading to honors such as being a perpetual standout on FORTUNE’s “Most Admired Companies in the World” list. She helped champion the values, purpose and “Best Place to Work” initiatives at the nation’s largest airline.

Upon her retirement, Southwest CEO Gary Kelly said “Ginger has made countless contributions to Southwest. She has been an invaluable business partner, advisor, and mentor. She brings constant, positive energy and enthusiasm to all those around her, and that is infectious. She has built superb teams that we are very proud of, and that I know will continue her special brand of excellence.”

Ginger has received numerous honors throughout her career, including induction into the Public Relations Hall of Fame and Page Hall of Fame in 2023, the highest award in her profession. She has been named as one of Texas’ Most Powerful and Influential Women and received the prestigious Larry Foster Award for Integrity in Public Communication from the Arthur W. Page Center. PRWeek has named her multiple times to its Top 50 Power list and 50 Most Powerful Women in Public Relations.  She was named “Legendary Communicator” by Southern Methodist University and Legacy Award honoree by the Plank Center for Leadership.

Ginger currently serves as Global Chair of the Board for Ronald McDonald House Charities which operates in 64 countries.  In Dallas, she serves on the board of The Trinity Park Conservancy and was a past president of the Trinity Commons Foundation. Ginger previously served on advisory boards of Novartis in Basel, Switzerland; Page, the premier global association for communications; Business Civic Leadership Center, an affiliate of the U.S. Chamber of Commerce; Big Brothers and Sisters of Metropolitan Dallas; Southwest Cares; and the Council of Public Relations Firms. Before beginning her career at Southwest Airlines in 1990, Ginger held a variety of marketing and public relations positions at Maxus Energy Corporation, Diamond Shamrock Corporation, and Life Insurance Company of the Southwest.

Unstoppable Cultures: Creating and Sustaining Organizations of Enduring Greatness

Every company has a culture. For some, it’s a culture of innovation – new, never been done before ideas. For others, it’s fun (birthday cakes and costumes are often involved). For some, it’s toxicity and gossip. There are cultures that celebrate loyalty, hard work, or profit above all else. There are cultures that are both intentional and accidental. There are cultures that draw people in and ones that drive people away. There are cultures that detract from the mission of the organization, cultures that must be overcome or compensated for, cultures that derail or dead end. Surely, you can resonate with at least one of those descriptions.

But then, there are cultures that are unstoppable. Unstoppable Cultures put people first, are consistent in nurturing their culture through systems, and are relentless in storytelling. In this signature talk from Ginger, she will walk you through these critical characteristics of unstoppable cultures. You will undoubtedly leave with both practical and inspiring ideas on how to begin the journey of building the culture you always dreamed of for your organization.

Five Lies About Corporate Culture

When considering organizational culture, some universal lies tend to rise to the surface. In the back of our minds, we have little voices telling us that we can’t change the culture of our companies and teams. Maybe for you, that’s the idea that culture is fluffy, you can’t afford culture, or that if you empower your employees, you might lose control. But, none of those are true!

In Ginger’s signature keynote, she walks through the five lies people tell about why they can’t affect culture and reveals the counteracting truths that allow companies to build Unstoppable Cultures in their own organizations. You already have a culture – will that culture happen by default or will you define it? When you stop believing lies and start living by the truth, your culture flourishes… your employees stick around longer and people achieve more than they ever thought possible. In short, if a leader creates culture intentionally, that organization becomes unstoppable.

Building a Brand from the Inside Out

What do you think about when you think about a brand? A logo? A website? A stock symbol? Maybe. But these are just expressions of a brand; they are not what brings a brand to life. So if not these elements, what is the most important thing when we think about our brands? Ginger has a simple answer – people.

In this inspiring talk, Ginger discusses why employee engagement is the single most important element when any of us are thinking about our brands. She knows that the way an organization behaves on the inside will find its way to the outside, and that the true character of any company is expressed by its people.

The Power of Purpose

If we look back to our parents’ and grandparents’ generation of organizations, winning was often defined quite simply – as producing the most widgets for the least amount of money. Profits along were the name of the game to companies and a paycheck was all that mattered to employees.

But times have changed. These days, leaders understand deeply that aligning their organization to a deeper, rooted purpose – and ensuring that their employees and even customers are bought in to this purpose – is critical. Purpose mobilizes an organization in a way that profits alone cannot; today’s most successful companies consistently thread purpose and values throughout their organizations, including hiring, training, customer delivery, and performance management. In this talk, Ginger will inspire with insights from category-leading companies that are harnessing a well-defined purpose to propel their success.

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