Simon T. Bailey

A Breakthrough Strategist Who Helps You Release Your Brilliance

Topic Categories:

Branding, Business, Change, Customer Service, Education, Featured, Innovation, Leadership, Motivational, TED

Fee Range: 10000-19999, 20000-39999

Simon T. Bailey is the leader of the brilliance movement and one of America’s top ten most booked corporate and association speakers according to The Speakers Experts.

About

Simon T. Bailey believes you are meant to share your brilliance. His passion and purpose is unlocking that ability in a way that ignites sustainable transformation.

He understands the pressure leaders and high performers are facing in the midst of uncertainty and equips them with simple, easy-to-implement strategies to accelerate results.

Recognized by Washington Speakers Bureau as one of the 12 business speakers who embolden audiences to think big and lead with purpose and by BigSpeak! as one of the top sales kickoff speakers, Simon knows how to challenge an audience and provide them with tangible takeaways and sustainable action steps.

LinkedIn Learning features three of his online courses that reach professionals in 100 countries.

Simon has more than 30 years experience in the hospitality industry, including serving as sales director for Disney Institute, and has worked with more than 1,800 organizations in 50 countries.

He has been named one of the top 25 people who will help you reach your business and life goals by SUCCESS magazine, joining a list that includes Brene Brown, Tony Robbins, and Oprah Winfrey. His Goalcast video, released on Facebook, has over 90 million views worldwide.

When he is not working, Simon serves as a board member for the U.S. Dream Academy and Orlando Health Foundation Board.

Topics

Leading with SPARK: Create a Culture Where Everyone Matters

Transformational leaders are divergent thinkers who refuse to settle for a status quo culture. They are relentless in creating an environment where everyone belongs and brings their best selves to work.

This is a conscious inclusive mindset that fosters growth, high performance, and trust. Culture is more than the mission and vision of the organization. Culture happens when no one is looking. As business changes at the speed of light, an organization’s culture will stand the test of time if it’s built on the right foundation.

Leading with Spark is understanding that the purpose of leadership is to invite men and women on a journey to discover the leader within themselves while they’re following you. A leader can only take people to a place that he or she has already experienced.

Leading with Spark is understanding that innovation only happens when everyone has a seat at the table and their voice can be heard.

Leading with Spark is releasing the need to always be right and shifting to creating a culture that evolves from “me to we”.

Forward thinking leaders are forward looking leaders who understand the difference between effectiveness and busyness. Culture is the game changer that attracts talent, engages customers, and establishes a brand in the next decade.

Key Takeaways for Leading with Spark:

• What is culture and how to establish one where everyone believes that they belong

• How to create a deeper connection with talent so that they become the ambassadors for the brand

• Spark a relationship with customers by understanding culture + connection + customers = revenue

Be the Spark: Five Platinum Service Principles for Creating Customers for Life

Customer Service is department.

Customer Love is mindset.

Do customers love your brand? Do your employees love your brand?

If so, then you have the secret sauce to becoming unforgettable to those you serve. In a world of information and interaction overload, SPARK ignites an emotional experience that causes customers to Velcro themselves to you and recommend your brand to their sphere of influence.

Where there is no SPARK, there is no joy. Where there is no joy, there is no hope; and where there is no hope, there is no passion. Without passion, a job is just a job. A business is simply something to do instead of something that makes a difference in the world. However, when a business finds it spark it transfers psychological ownership to all employees to emotionally connect instead of being mechanical in creating memorable moment.

This learning experience will equip you with simple ways to operationalize SPARK within your organization.

Key Takeaways from Be the Spark – Five Platinum Service Principles

• See them as Guests

• Personalize the Experience

• Anticipate and Uncover Needs

• Respond with Immediate and Appropriate Service

• Keep them Loyal Through Acts of Kindness

Having Hard Conversations is Good for Business: How to respond to the BLM Movement authentically and appropriately.

From Simon: The murder of George Floyd on May 25th has highlighted on a global scale what Black, Indigenous, and People of Color have experienced since the birth of our country.

The trauma and tragedy we are suffering as a nation are palpable,and it is impossible to isolate everything you feel, think, and experience personally from how you show up professionally.

One of the opportunities I’m seeing in the power of this new civil rights movement is the breadth and depth of conversations that are being initiated. Across industries, individuals and organizations are asking what they can do and how they can help.

VIRTUAL LEARNING EXPERIENCES

1. Having Hard Conversations is Good Business

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