John T. Kennedy
Create A World-Class Team
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John’s greatest offering to his clients is his total immersion into their culture, issues and interests. He then creates a program targeted directly to the audience.
*Fee ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact your Speaker Exchange Agency representative.
For nearly two decades, John Kennedy has inspired well over 250,000 audience members throughout North America, Europe, Australia and the Caribbean.
John’s success was galvanized in the hospitality & tourism industry as a restaurant & hotel executive with a strong sense of teamwork, sales and leadership. He learned from the best and now speaks to many who want to be their best.
John’s topics include: “Creating World-Class Teams,” “Total Leadership Development” (from his book Management That Cooks!), “Non-Stop Customer Awareness” (from his book Fantastic Customer Service…Inside and Out!), and “Building The Optimal Workplace Culture” – a highly sought after consulting program.
John’s success list includes: American Bus Association, The Baltimore Ravens, Marriott Hotels, Orvis, U.S. Air Force, Bermuda Gas, Elizabeth Arden, Taco Bell, Canada Bread – along with over one hundred local, state and federal government agencies and associations.
John’s greatest offering to his clients is his total immersion into their culture, issues and interests. He then creates a program targeted directly to the audience.
There is much truth to the statement “strength in numbers”. Building effective teams in our work environment directly effects morale, retention, productivity, and profitability.
JOHN TEACHES HIS AUDIENCE HOW TO:
- Understand the four stages of team-building
- Implement successful team communication strategies
- Recognize four personalities that form a team
- Resolve conflict without management involvement
- Creatively problem solve challenges and issues
- Establish performance standards for effective leadership
- Implement an action plan for continuous success
In this day and age of corporate restructuring, having the right skills to maximize your time is essential for survival. We need to balance our work and family commitments without sacrificing the quality that both demand.
JOHN TEACHES HIS AUDIENCE HOW TO:
Separate the urgent from the important
- Prioritize your work and your life
- Utilize successful time management strategies that will place three weeks of your life back into your pocket each year!
- Organize for optimal productivity in three simple steps
- Set realistic, measurable goals for productive results
- Deal with constant interruptions, phone calls and email
- Utilize technology for efficiency and effectiveness
- Manage multiple assignments without mistakes
- Implement an action plan for continuous success
As we all know, without the customer we are lost. Empowering our employees to deal directly with the customer on all levels is an environment worth creating.
JOHN TEACHES HIS AUDIENCE HOW TO:
- Identify “the attitude” that makes the customer come back
- Understand the four basic needs humans have
- Separate the “us” and “me” in customer service
- Create an environment that supports both the internal and external customer
- Provide confident, comfortable, and complimentary language
- Deal with difficult customer issues
- Resolve customer complaints with a five step approach
- Learn the two distinct customer styles for “connection”
- Implement an action plan for continuous success
We have heard the phrase “born leader,” but have we heard the phrase “born manager”? Learn what it takes to be both, and what happens if you are only capable of one.
JOHN TEACHES HIS AUDIENCE HOW TO:
- Earn trust, respect, and credibility from your employees
- Develop an environment with unwavering support
- Implement the “prescription for success”
- Chart the employees success with a five point checklist
- Delegate with authority and insight
- Motivate your employees with the “cannoli factor”
- Understand the four levels of conflict
- Communicate with confidence and composure
- Follow through on discipline issues without fear
- Take every employee at face value without judgment
- Balance your responsibilities at work and home
- Harness the knowledge of your team for unlimited potential
- Implement an action plan for continuous success
John has taken all of his tricks of the trade from over 2 decades of successful selling and created this high-impact session (either a half day or full-day workshop).
John’s trademark approach to “Erosion Control, Drilling Deeper and Market Expansion” have his top clients earning millions of dollars in additional revenues each year…even in tough economic times.
JOHN TEACHES HIS AUDIENCE HOW TO:
- The three successful steps to fulfilling the sales cycle.
- Effective presentation skills for your product, program or promotion
- The art of recognizing buying signs and ability to negotiate like a pro
- Five fool proof strategies to landing the big fish…even with a small boat
- The nine profitable values of the most valuable players in sales
- Selling with style…theirs…not yours!
- A sales person is the ultimate entrepreneur…make it your business!
John Kennedy Consulting has developed and facilitated his “Corporate Advance” program to well over 50 organizations, associations and agencies committed to forward-thinking and strategic planning.
By incorporating proven strategies to enhance the culture and future of your business, John walks your team through a two day “ADVANCE” to build the foundation for a successful one, three and five year game plan.
Want to bring John T. Kennedy to your next event? Please tell us a little about your event, and we will get back to you shortly!