Jesse Cole
Founder of the Savannah Bananas and an in-demand keynote speaker sharing the Fans First Experience approach on how to stand out, be different and create raving fans of both customers and employees.
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Founder of the Savannah Bananas
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Jesse Cole is the founder of Fans First Entertainment and owner of the Savannah Bananas. Using Jesse’s Fans First Experience approach to customer experience, the Savannah Bananas have sold out every game since their first season and have a waiting list in the thousands for tickets.
His teams have welcomed more than one million fans to their ballparks and have been featured on MSNBC, CNN, ESPN and in Entrepreneur Magazine. The Bananas have been awarded Organization of the Year, Entrepreneur of the Year, Business of the Year and won the CPL Championship in their first year. Fans First Entertainment has been featured on the INC 5000 lists as one of the fastest growing companies in America.
Cole has been featured on over 500 podcasts and is an in-demand keynote speaker all over the country sharing the Fans First Experience on how to stand out, be different and create raving fans of both customers and employees. Cole is the Host of the Business Done Differently Podcast and has interviewed over 100 of some of the world’s leading entrepreneurs, authors and speakers.
Fun Fact: Cole owns seven yellow tuxedos and proposed to his wife Emily in the yellow tux in front of a sold out crowd. She said Yes! The two later married at their stadium. In 2018, they welcomed their first baby banana, Maverick.
How to design the ultimate customer experience. Jesse holds a planning meeting with you to customize his full show performance for your audience, so that you get insights that are effective in your industry.
LEARNING OBJECTIVES:
- Evaluate your current customer map and customer journey.
- Learn how to create Raving Fans that are loyal instead of customers that are transactional.
- Using Raving Fans & Customer for Life techniques, you will learn to map the perfect customer journey with your company.
- How to develop the Fans First mentality to create attention and word of mouth marketing from your biggest supporters.
- Discover how to never lose a customer again with a step by step plan to Wow your customers even after the sale.
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