Bob Marsh

In our 24/7, tech-saturated world, we’re drowning in connectivity yet struggling to build the genuine connections required to influence change. Client relationships hover on the surface, while customers quietly seek someone who deeply understands their needs and challenges. Leaders are increasingly frustrated as their teams drift into misalignment and disengagement while their marketplace advances and leaves them behind. We may be connected, but we’re craving something deeper.

The antidote to this crisis of connection? Unshakeable Understanding™.

Through Bob’s proven system, leaders unlock their greatest source of influence. When you truly understand your customers’ unspoken needs, price becomes secondary to partnership. When you deeply grasp your team’s aspirations and insights, they don’t just follow – they champion your vision with fierce dedication because they feel part of bringing that vision to life. In a world where everyone else is shouting to be heard, those who master Unshakeable Understanding creates a magnetic force that attracts and retains both customers and talent.

After Bob’s powerful message, you and your team will walk away with an arsenal of new skills and resources, including:

• The mindset shift to lead others through decisions so you can win more and grow faster
• The critical skills for transforming information overload into engines to drive faster decision making
• How to squash the blockers that inhibit your ability to be more influential
• A proven method to focus on the priorities that matter to maximize your impact

Our world is too complicated, and the more complex it is, the harder it is to sell. Information overload, weakening attention spans, and confusing processes contribute to this complexity, which creates a unique opportunity to stand out from the competition by using deep and genuine connections as your competitive advantage.

Built from hands-on executive leadership experience, combined with the latest research on influence and customer expectations, Bob’s proven system of Unshakeable Understanding™ will launch your team on a journey of creating an elite customer experience that will become your company’s greatest weapon to capture more market share.

After Bob’s powerful message, your team will walk away with an arsenal of new skills and resources, including:

• The critical skills for transforming information overload into engines to drive faster decision making and higher win rates
• The mindset shift to lead customers through decisions so you can win more and win faster
• How to eliminate the blockers that inhibit your ability to be more influential so you can sell with confidence
• A proven method to shift from a reactive to a proactive sales culture

Post Keynote Workshops

Following Bob’s keynote, he can complete workshops with defined members of your team to reinforce key messages or visit additional topics that are important to your organization. This will be an interactive session that has a combination of market insights that Bob will share, and active dialogue with your team so they can learn from each other.

There’s no better way to generate active engagement and buy-in than helping people come to their own conclusions, and hearing insights from their peers. The key is that those insights will be uncovered through a carefully crafted agenda that is led by Bob to keep the conversation on track with a defined and tangible outcome.

• In-person, virtual or hybrid sessions
• 1 to 2-hour breakout post keynote – 1 to 3 of the topics below
• Half Day workshop – generally 3 to 5 of the topics below
• Full Day workshop – generally 5 to 7 of the topics below

Topics:

• Why are you here?
• You’re an Expert
• Developing Your Expertise
• Why do Customers Buy!
• Qualifying by Disqualifying
• The Two Stage Sale
• What’s Your Bullseye
• Your Personal Performance Plan
• The Power of Options
• Building a Talent Pipeline
• Running Effective One-on-Ones
• Network Like A Pro