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Scott Deming

Scott Deming

Scott Deming speaks for and trains companies across the globe – big and small, in just about every industry

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Fee Range: 5000-9999, 10000-19999

A seasoned business executive and best selling author, with enough energy to light up most major cities!

If your organization is looking for a speaker who can motivate and inspire, look no further than Scott Deming. Whether you are looking for a keynote, leadership, customer service, or branding speaker, he has been there and done that. His services are in demand throughout multiple industries, in companies and organizations large and small. Download Scott’s full Bio HERE

Who is Scott Deming?
Scott Deming draws on over 30 years of real, in the trenches, corporate life. His business acumen is broad and deep because of his many board positions, corporate and non-profit startups, national marketing, and sales programs. And now, after years of taking care of business in the boardrooms and conference rooms with CEOs, COOs, CFOs, management, and staff, he takes his depth and breadth of experience and packages it into one of the most dynamic programs ever. Scott sends his attendees away not only excited to make a change, but armed with the tools to do so. As one national publication wrote: “Scott Deming’s customer experience process is more like the 10 moral principles for great business practice and success!”

Perceptual Reality

This keynote speaks to product marketing and branding, allowing companies to ascertain the difference between what is being sold, and what customers hold as expectations for your products and services. Perceptual Reality includes many examples of reality vs. perception with concrete details to help you translate the message to tailor fit your company’s needs. There are many dangers that lie within assumptions, especially in an aggressive marketplace. Scott’s keynote will help you reach potential consumers with a keen eye towards meeting and managing their expectations.

Powered by Purpose

If you feel your mission statement has lost its place as the guideline in your organization, Powered by Purpose can help you steer back on course. This keynote focuses on strong leadership and teamwork and challenges the audience to investigate their personal values and the place they hold in making daily decisions. Each small decision drives a company’s purpose. Organizations passively choose their course of action every day, but an organization that is Powered by Purpose is actively engaged to hold true to the course.

Creating the Ultimate Customer Experience

We have all heard the common tilt towards customer service based communications, but companies very rarely align their staff to meet the consumer’s expectations. Creating the Ultimate Customer Experience involves serving as a loyal evangelist to your brand, and the products and services that support the organization. Scott’s keynote will help you bust through the common rhetoric and jargon to really determine your brand: who you are, what you do, and what you sell. From here, your team will learn to connect with customers like never before while creating the opportunity to build a cult following within your industry.

Other Services

In addition to the keynote speeches listed above, Scott Deming routinely offers educational seminars and breakouts for conferences and conventions throughout the world. His focus on leadership skills and customer service are presented in a fresh way that has helped a vast array of organizations.

There is a lot to be learned through a keynote presentation or a seminar, but those who want to delve further often look to Scott’s acclaimed training programs for truly impactful changes. In person, classroom style sessions will give your company the boost needed to positively alter behaviors to build a brand experience that is unparalleled. In-depth consulting is also available.

“Our group was inspired by your presentation in Vegas at VEW on the (CXO) topic. You were truly amazing! We exchanged cards at break and I mentioned our annual meeting that is approaching in November. If you are available, I would love to have you do a 2 hour presentation for our group. If you can’t make it this year, then maybe next. You were very inspiring and I would like to thank you for your passion and your energy!”
Corporate Manager of Safety and Worker’s Compensation
“Scott,… No words can express my true heartfelt appreciation for you flying to Cleveland and taking time out of your busy schedule to speak at our annual Safety Conference. Your presentation was amazing! I believe you reached our management team in a significant way. Scott, you are making a positive difference in people’s lives. I believe you have a gift from God and it is clear to me you are using this gift in a very special way.”
Vice President & General Manager
Hi Scott, I want to thank you for the impact you have had on both our company and me personally. You are a very talented motivational speaker, but more importantly, the content of what you teach and share with your audiences and clients is intellectually challenging and life changing. In a world where cost and price is perceived to be all that matters, you have shown us the intrinsic value of placing our primary focus on the customer experience. Learning about the complexities and nuances of emotional branding has been an incredible journey for me over the years, and I greatly appreciate your flexibility and availability in walking with us on this journey, helping us along the way.
Healthcare Testimonial
Scott Deming's presentation to our corporate leadership team about innovation was informative, insightful and engaging. He successfully demonstrated how the principles of innovative thinking can translate across all types of industries and showed how those principles apply to our business of health insurance and health care. Feedback from the managers in attendance was overwhelmingly positive.
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