Cultivate Loyalty In Both The Marketplace And The Workplace
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A customer experience and leadership expert, Jon Picoult helps organizations impress their customers and inspire their employees.
- Customer experience and leadership expert.
- Trusted advisor to some of the world’s foremost brands.
- Featured by NYT, WSJ, Forbes and other media outlets.
- Author of landmark customer experience ROI study.
- Founder of Watermark Consulting.