Gail Alofsin
Learn to build long term relationships with customers and employees
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Fee Range: Contact Speaker Exchange Agency
- Business Professional: Served for close to three decades as a Senior Director for one of New England’s largest hospitality organizations, focusing on Sales, Marketing, Public Relations Event and Communications.
- University Professor: Has taught and mentored students as an engaging & educational Adjunct Professor at the University of Rhode Island in in five different departments: Journalism, Public Relations (developed & taught the inaugural curriculum), Communications, Library Science and Business since 1999 (37 consecutive semesters!)
- Humanitarian: As a student at Tufts University, she volunteered in Haiti with the Haitian Health Foundation and has been volunteering both in Haiti and in the US for over three decades. Gail also serves on the Martin Luther King Jr. Center, St. Michael’s Country Day School and Salve Regina University Advisory Council. Volunteer work is one of her passions.
- Author: Gail is the author of Your Someday is NOW – What are YOU Waiting For? published in April 2014. Her book is focused on work/life integration in addition to building your personal brand through leadership and positivity. 100% of the sales have benefited local and international non-profit organizations raising over $28,500 to date.
- Radio Host & Columnist: Gail is the host of “Leadership at ALL Levels,” a radio show produced by 3G Broadcasting & a columnist for i.e. magazine on the topic of leadership & communication.
*Fee ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact your Speaker Exchange Agency representative.
With over two decades of experience in the industry of sales, marketing, hospitality, project management and PR, Gail is passionately committed to helping organizations build long term profitable relationships with their customers and their employees through leadership, customer service, time management and superior sales skills. Her educational content and proven methods for success are shared through keynote presentations, workshop, seminars and corporate meetings.
Gail Alofsin, President of Authentic Measurable Performance (AMP!), is an internationally recognized speaker, author, seminar leader and university professor. She leads workshops and speaks at national and international conferences on the topics of: Work/Life Balance, Time Management, Customer Service, Leadership, Sales & Marketing, and Marketing, Teamwork, Communication Skills, Spirit in the Workplace, Corporate Sponsorship Sales and Personal Development.
Has worked with a broad range of clients including Amica Insurance, CSS (Center for Sales Strategy), Memorial Hospital, Blue Cross Blue Shield of RI, Northeast Delta Dental, HD Smith Pharmaceuticals, Crime Stoppers International, Bryant University Women’s Summit, Brown University Medical School, Northeastern University, Travel Industry of America, Graduate Management Admissions Council, Association of Girl Scout Executive Staff, IEG and IFEA, FFEA, FRPA, and TFEA.
Creates and delivers content rich and compelling customized programs for each client. Gail’s range of Sales, Marketing, Public Relations, Customer Service and Leadership experience is extraordinary; with extensive experience in retail, dental/ medical, hotel/resort, restaurant/catering, events/sponsorship, non profit, meeting planning and hospitality industries.
Has been an Adjunct Professor at the University of Rhode Island since 1999 (21 consecutive semesters!), teaching in three different departments – Journalism, Public Relations and Communications. She was featured on the cover of the Mercury newspaper (oldest newspaper in the United States) in September, 2008 for her dedication to teaching and the respect she has cultivated with her past and present students.
Is a graduate of Tufts University where she focused on International Relations studying in Tailloires, France and London, England. She has a certificate in Leadership from Bryant University and a Certificate in Tourism from the Huntington Institute. She has participated in the internationally renowned IEG Annual Conference for over two decades both as a participant and speaker.
Serves on the Martin Luther King Jr. Center, Newport Public Library, St. Michael’s Country Day School and Sovereign Bank Rhode Island Advisory Boards. Past board appointments include the Leukemia Society, American Heart Association, American Cancer Association, Literacy Volunteers, and 10 years on the Newport County Convention and Visitors Bureau board.
Serves as the volunteer Vice President of Marketing for her family’s non-profit organization, the Haitian Health Foundation, fundraising for and volunteering in Haiti since 1983.
Was awarded 2006 “Woman of the Year” by the Rhode Island Hospitality Association, 2005 “Volunteer of the Year” by Hugs and Halos and honored with two Ambassador Awards by the Newport County Convention & Visitors Bureau.
Has shared her passion and expertise via numerous television and radio appearances including the national Food Network, NBC-10’s “Cooking with Class”, NBC-10’s Morning Sunrise Show, Cox Televisions “July 4th Celebration” and Cox Television’s “Stir it Up”, Clear Channel’s “Vital Women” and ABC-6‘s “The Truman Taylor Show”.
Yes you can do it all – and then some! Roll up your sleeves and get your roller-skates on while enjoying eight proven methods that help you live in the present and relish “the moments” that truly matter!
This seminar will answer the question – “How are you – REALLY?” and help you LIVE all the days of you LIFE with a renewed gusto and appreciation of the “treadmill” of juggling constant expectations and agendas separate from your own!
No matter what your job title, you are always selling — products, services, ideas, YOU! Focused on building sustainable and long term successful and powerful relationships with internal and external “customers” – the end goal is increasing the bottom line while creating a workplace centered on success for all – colleagues, customers, vendors, community. With a focus on communication and cooperation, this presentation is designed to reignite your passion for performance. Ready or not…like it or not – You are “in sales”!
Wherever you are on the “leadership ladder,” this seminar will help you cultivate the characteristics, skills and vision you need to lead people. The Foundations of Leadership is a powerful leadership training seminar that focuses on developing skill sets that assist participants in becoming stronger, more confident and respected leaders and managers. Focused on the importance of internal and external leadership perception and the foundations that lead to effective execution, this seminar will also review “Best Practices” in both written and verbal communication.
Voila! Overnight, you are promoted to a leadership position, overseeing the same people that you worked side by side with yesterday! This seminar offers the essential tools for success. It’s back to “basics” – Communication Skills, Time Management, Developing colleagues and Cultivating “Buy-in”, with the objective of achieving professional and personal goals. This seminar will offer the best of success lessons and best practices for business and your life!
A powerful vision is not enough – it has to be communicated clearly and create an engaging and SMART plan for fulfillment. This workshop will provide the tools to share your vision, map your direction and inspire completion. With a team focused on the same destination with an updated “Road McNally” Map –you will lead with confidence, grace and respect, aligned with a compass towards measurable and successful results.
The older we get, the more we realize how much we do not know! The key to adding hours to the day is analyzing our personal blueprint for success and developing the map to explore these passions.
This seminar will unveil the details and events that inspire you and re-think/review the draining “naysayers” who absorb your most precious commodity – TIME! Yes – it is “ALL ABOUT YOU!” so let’s “clear the clutter and embrace simplicity and significance in defining our own success”. HAPPY CHOICES HERE I COME!
What matters? Living every heartbeat – to the fullest. “Being there” – truly present – in each moment. Life, a gift, is yours. “Back to basics” offers a refresher course on appreciating and enjoying your work, your family, your friends, your passions and your gifts. Realign those priorities – redefine what is important – and don’t worry about those unmade beds!
Being able to explain matters and convince others is an essential skill in management and life in general! Your business depends on how your clients feel about you, your relationships are built on the image that others create of you. With theories from “The Tallest Tree” to “Avoiding Self Sabotage” – this workshop is a refresher course on the most important item to communicate – the brand called YOU!
Spirit begins with one person – bringing a sense of meaning and purpose to work and a connection between the company and its most valuable assets – the employees. This presentation is focused on awakening the spirit in your employees and colleagues to inspire increased productivity via a sense of connection, respect and caring!
What your customers do not tell you is just as, if not more, important than what they do. Yet so many companies ignore the glaring emails, aggravated customers and settle for mediocre. While advanced communication both streamlines and complicates our lives, these seven customer service “non-negotiables” will transport you and your team to a new level of service. Drawing on over two decades in the Hospitality Industry, a leader in the Customer Service arena, Alofsin shares her passion and best practices for service leadership that will keep your internal and external customers coming back for more!
This workshop will explore the importance and benefits of coaching as a management skill. Identify your own strengths with the goal of inspiring your team to exceed current performance by maintaining current positive trends and developing new skills. The key is to develop your team to become self-reliant achievers with the goal of increasing revenue and establishing growth.
Whether you are new to sales and marketing or have been selling and executing programs for years – this workshop is designed to renew your passion for your projects and to inspire excellence. The bottom line is – Programs that “work” will be renewed.
Drawing on over two decades of exemplary customer service and attention to detail, these ten principles will guide your event or program in the right direction! This “Back to Basics”, reality based workshop will focus on four points that never change- the importance of Communication, Exemplary Execution, Solution Based Selling and Unbridled Enthusiasm!
How does your opportunity help a company to increase revenue, reduce expenses, fill a marketing niche and retain and motivate employees?
This seminar covers key aspects of the sales process that can make the difference between closing the sale and missing a golden opportunity! The 10 “musts” illustrate that viable sales success is renewing partners that find value, professionalism and ROI in aligning with your programs. It is time to take action with a new mindset. As “Partnership Professionals”, we are “Business people” versus “Sales People” – fewer pitches, more value!
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