Erica Dhawan

Discover the exact strategies to build 21st century teams that defy the odds, whether it’s how to be a better leader in the AI revolution or turn challenges into triumphs in the digital-first world. Spoiler alert: AI won’t replace us, but leaders who master it will redefine the game. Teamwork expert Erica Dhawan provides actionable insights, equipping attendees with the knowledge and strategies to not only adapt to the changing landscape but to thrive in it.

Key Takeaways:

• Build Trust in Times of Change: Learn proven techniques to foster trust within teams amidst constant digital and AI transformation.
• Thrive Amid Uncertainty: Gain actionable tips to enhance engagement, minimize friction, and confidently navigate the unpredictable terrain.
• AI as a Leadership Tool: Recognize AI as an asset rather than a threat and harness its capabilities for organizational success.
• Cultivate Team Spirit: Uncover strategies to enhance collaboration, experimentation, and camaraderie within your teams.

We live in a world of endless meetings, emails, and constant cross-team dysfunction, duplication and delays. Our collaboration skills aren’t always working to unlock better value in our business. As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough bottom line impact by harnessing the power of networks.

Learning Outcomes:

• Learn successful tactics to address communication overload and foster authentic, innovation-driving relationships
• Discover tools to break down silos and keep teams aligned, accountable, and motivated both in-person and online
• Gain specific actions to foster loyalty, respect, collaboration, and innovation across stakeholder networks, regardless of physical distance

This isn’t your ordinary keynote; it’s a front-row seat to the future of inspiration and impact in the age of AI. WSJ Bestselling Author and award winning keynote speaker Erica Dhawan promises not just a talk but an immersive experience, where the secrets to unlocking peak performance and team spirit are revealed in the new world of work. Get ready to be captivated, motivated, and equipped with the tools to bring out the best in yourself and those around you.

Discover the exact strategies to build 21st century teams that defy the odds, whether it’s how to be a better leader in the AI revolution or turn challenges into triumphs in the digital-first world. Spoiler alert: AI won’t replace us, but leaders who master it will redefine the game. Globally recognized teamwork expert Erica Dhawan provides actionable insights, equipping attendees with the knowledge and strategies to not only adapt to the changing landscape but to thrive in it.

Key Takeaways:

• Build Trust in Times of Change: Learn proven techniques to foster trust within teams amidst constant digital and AI transformation.
• Thrive Amid Uncertainty: Gain actionable tips to enhance engagement, minimize friction, and confidently navigate the unpredictable terrain.
• AI as a Leadership Tool: Recognize AI as an asset rather than a threat, and harness its capabilities for organizational success.
• Cultivate Team Spirit: Uncover strategies to enhance collaboration, experimentation, and camaraderie within your teams.

Email replies that show up a week later. Video chats full of “oops… sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In her keynote, Erica combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language. In person, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

In this keynote, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.

Learning Outcomes:

• Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don’t intend to!)
• Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings
• Develop a collaboration strategy that fosters valuable relationships, both in-person and online
• End cultures of useless meetings, missed deadlines, and digital misunderstandings

Erica Dhawan, author of the WSJ bestselling books Get Big Things Done and Digital Body Language, is the go-to expert helping salespeople become superconnectors to decode the new signals and cues of prospects and customers by mastering the power of Connectional Intelligence. In this keynote, learn the differences between the buyer’s brain during virtual interactions and in-person meetings, how to tackle the unconscious cognitive bias in both in-person and digital sales interactions, and how to elevate your presence and increase your level of influence using omnichannel communications. Salespeople will leave blown away by how to better connect with customers, build stronger relationships, and drive sales success in the modern age.

Learning Outcomes:

• Decipher Digital and In-Person Body Language: Master the ability to read and respond to the subtle cues of your prospects and customers, both online and offline.
• Optimize Omnichannel Communications: Embrace and effectively utilize a variety of communication channels, tailored to your prospects’ and customers’ digital and generational preferences.
• Craft Personal and Emotional Experiences: Create compelling virtual experiences that keep prospects engaged and eager for more in-person and virtual interactions.
• Balance Real-Time and Asynchronous Communication: Strategically use real-time interactions (live meetings, phone, video, chat) and asynchronous methods (email, text, social media) to maximize engagement and productivity.