Pamela Barnum

Studies show that the higher the level of trust, the more successful the outcome will be. Nonverbal communication is a significant data source used to make decisions around trust.

Using insider techniques, Pamela will help you and your organization Crack the Code on Trust by learning to:

• Accurately assess others nonverbal cues (body language). Discover and learn strategies used to build trust quickly and easily with anyone; including demanding clients, difficult customers, and challenging stakeholders.
• Behave in a way that communicates confidence and trustworthiness in every situation. Develop non-verbal communication techniques that make people feel validated and appreciated.
• Create an environment that fosters authenticity and trust – turning first impressions into winning impressions.

Your credibility, likability, and trustworthiness are evaluated within seconds. That means that even if you have rehearsed your words perfectly, and you say all the right things, if your body language is not in alignment with your words; you lose.

This presentation will give leaders:

• Strategies that inspire courage from within, increasing trust in B2B and B2C relationships.
• Nonverbal techniques that communicate confidence within seconds, especially in challenging situations.
• Increase self-awareness to manage and access personal biases that may be holding you and your team back.

Within milliseconds, people judge your confidence, competence, and credibility. Virtual events and meetings enhance the subtle nuances that either enhance or destroy your trustworthiness.

Participants will discover:

• Must dos before the meeting or event begins.
• Nonverbal techniques and platforms leaders can use to increase engagements during the meeting or event.
• The top three nonverbal techniques that increase trust, and the top three that damage trust duringvirtual events and meetings – and they aren’t what you think.

Learn the secret second language that’s been reserved for communication experts and law enforcement.

Using techniques developed as an undercover police officer and federal prosecuting attorney, Pamela will teach you and your organization how to use and interpret body language to negotiate better deals, improve important relationships, and build trust quickly and effectively.

This intriguing session encourages audience participation, provides strategic action steps, and is a lot of fun for everyone in attendance!

You will receive practical tools that can be used immediately to:

• Display trustworthiness and demonstrate that you’re acting in good faith, to improve andregulate how you are perceived by others.
• Decode nonverbal cues that provide reliable feedback on how the other person is reallyfeeling – regardless of what they are saying.
• Detect deception with a greater degree of accuracy using verbal and nonverbal techniques so you can respond strategically, influencing behavior.

A growing body of evidence shows that a lack of confidence is devastating to our success. It turns out that confidence is equally as important as competence when it comes to getting ahead professionally. The problem is that demonstrating less self-assurance is what keeps us from achieving at the highest levels.

Participants will learn:

• Nonverbal techniques to acquire confidence and overcome the “imposter syndrome” that isholding you back.
• How men and women negotiate differently, and strategies that pull from the strengths of both.
• The “asking advantage” and how to increase effectiveness with body language.

Although this content primarily focuses on women in leadership positions, it is instructive foranyone aspiring to be a more influential and effective leader.