Nash Fung

People are the heartbeat of your organization. When your team feels supported, listened to, valued and cared for; everyone will be empowered to bring out their best. As a leader, you can create that supportive environment to help your team thrive, and the magic begins with how you communicate with them.

From volunteering on the crisis line for 16+ years, Nash learned how to support & empower others through empathy. He will share practical empathetic communication techniques and inspiring lessons he learned from the crisis line that will improve your leadership role and help you connect more meaningfully with your teammates.

Learning Outcome:

1) Discover a five-step crisis line practice that will enhance your leadership skills.
2) Create deeper trust from teammates and increase employee retention.
3) Learn practical communication techniques that will instantly make your teammates feel heard, understood, and valued.
4) A golden rule in crisis line that every leader can incorporate to best support their people.

The surest way to fall behind is to stay in status quo. So how do you inspire your team to be more innovative to stay ahead of the competition? Nash has an engaging keynote that will inspire that drive in your audience while keeping them fully captivated and entertained.

A magician must innovate and invent new magic or their act will become obsolete. But isn’t that true in your industry as well? Don’t you also have to stay innovative to keep ‘your magic’ going?

This is where Nash can help. His keynote unveils how magicians stay innovative by always being curious to study their audience, explore what ifs, welcome new ideas, and take action to disrupt the status quo. He will inspire your conference attendees to adapt this magician’s approach so they can be more innovative and create more impactful ideas together.

Attendees’ Inspirational Outcomes

1 Learn to avoid the 3 biggest mistakes that stunts innovation.
2 Listen more to the people they serve to innovate for impact
3 Become more collaborative & open minded to others’ ideas when brainstorming in teams
4 Adapt a curious learning attitude so they learn more from your conference/meeting

Have you ever noticed a colleague who is struggling with emotional stress; but you hesitated to reach out because you don’t know what to say, you don’t know how to “solve their problems”? In this group exercise driven workshop, you will learn how to:

1) Notice signs of emotional stress
2) Become a better listener
3) Avoid seven communication barriers that make others feel dismissed, not cared for, not supported
4) Support someone who might be experiencing mental health challenges

**Nash is a certified Mental Health First Aid instructor and a trained crisis line phone worker. The materials taught in this workshop are based on their evidence based proven methods**