Eric Papp

Learning Outcomes:

• Create a culture of ownership and personal accountability
• Increase your power by managing a promise and not a person
• Strengthen communication and trust by fostering “Healthy Conflict” in meetings
• Improve organizational performance by raising and reinforcing three standards of behavior

The root cause of many problems facing organizations today is a lack of practiced values, i.e., standards of behavior. Imagine if “That’s not my responsibility,” was replaced with “I’ll make it happen.” Think of the time, energy, and resources you could save by managing someone’s promise instead of micromanaging them.

A supervisor’s primary role is managing the workflow and performance of a department. In reality, day-to-day activities and “firefighting” distract managers from successfully achieving their primary objectives as supervisors. Many put off coaching conversations and fail to address performance issues.

Learning Outcomes: Create a culture of ownership and personal accountability Increase your power by managing a promise and not a person Strengthen communication and trust by fostering “Healthy Conflict” in meetings Improve organizational performance by raising and reinforcing three standards of behavior Eric focuses on simplifying leadership to guide you through successfully building a self-managing team and increasing productivity. He challenges them to examine and raise their standards of behavior. Have more powerful conversations with those they lead and create a culture of ownership.

There are three habits of strategic execution and decision-making:

1. Avoid the top three time traps of knowledge workers
2. Focus on your highest priorities using The Law of Three
3. Generate velocity on projects by using The Effectiveness Process

The future holds more change and distraction than ever before. With increasing complexity, many knowledge workers will struggle to keep up and accomplish what’s most important. There are now too many intelligent people who confuse being busy with being productive. Many have a current behavior of wanting to do more, and that often leaves them overcommitted, underperforming, and burned out.

New skills are required to filter distractions, reduce friction, and create velocity on projects. It’s time we think differently about our work and that we shift from time and effort to value and impact.

Eric is one of the top experts on effectiveness and has worked on managing multiple priorities with thousands of managers in the trenches. He is the author of Priority Planner. Audiences enjoy Eric’s impromptu humor, his ability to understand their unspoken challenges, and his actionable strategies.

Together, we will go further, and we will foster impactful communication by:

• Overcoming the mindset of demanding individualism
• Enhancing cross-silo communication
• Strengthening trust because of humility
• Discovering the value of healthy conflict and crucial conversations

Most people are successful initially with individual effort. For example, being admitted to a college or getting a first job can be primarily attributed to personal ambition and talents.

Successfully working with others is an acquired skill.

Embrace collaboration and break free from the limits of individualistic thinking. Those who believe they can do it all on their own often hit a ceiling. If you have multiple people doing that, the end result is frustration, isolation, and competition.

A collaboration culture is when people ask for help, and they work together. They switch from “How can I do this?” to “Who can help me?” It’s about leaving egos at the door, coming from a place of contribution service, and using strengths to go further together.

Selling strategy for the new economy:

• How to overcome the commoditization trap
• How to multiply revenue-generating activities using the Sales Time System
• How to foster CRM usage among salespeople
• How to identify new opportunities for value creation

Today, getting a customer’s attention is more challenging than ever before. Sales success depends more on the focus of time and activity rather than schmoozing over long lunches and golf outings.

Sales professionals today are beat up on their prices, their increasing administrative duties, and the constant interruptions that create little to no time for business development. As a result, they rely on existing relationships or external conditions to drive new growth. That is unpredictable and dangerous.

The Sales Time System helps sales professionals to spend more energy on revenue-generating activities and to develop successful sales habits regardless of market conditions.

How to be ready today and prepare for tomorrow:

• Navigate any change successfully by using The Change Accelerator Model
• Accelerate adoption by uncovering and addressing resistance
• Acquire the adaptability skill set and strengthen resiliency
• Discover the creative destruction business cycle and the importance of continuous value creation

Change is unavoidable, and growth is intentional.

Apathy, procrastination, and quiet resistance set in when change is not appropriately addressed. In addition, external events can shake the confidence of even the most successful organizations, and they can cause fear, anxiety, and stagnation.

Over 70% of change initiatives fail due to employee resistance and the lack of management support. That causes frustration for employees and a lack of confidence in leadership, and it becomes challenging to keep up with the rate of change.

The Change Accelerator raises awareness about personal resistance and helps to complete the past so that teams and organizations can create a new future at an accelerated pace.