Carol Ann Small
Motivational Humorist, Author, Stress and work/life balance expert
Topic Categories:
Carol Ann Small has appeared on Good Morning America and her latest book is “HUMOR US”
*Fee ranges are presented as a guideline only. Speaker fees are subject to change without notice. For an exact quote, please contact your Speaker Exchange Agency representative.
Carol Ann Small has appeared on Good Morning America and her latest book is “HUMOR US”
Carol Ann Small, founder and CEO of Laughter with a Lesson, is nationally recognized motivational humorist, author, and stress and work/life balance expert. She offers her clients a unique perspective on the benefits of finding humor in the workplace and everyday life. Her customized, humorous presentations have entertained and educated corporations, associations, educators and the general public for more than a decade.
Before Carol Ann became a professional speaker, she was a court reporter but retired before all the judges hung up their robes! (no wise cracks allowed ) She has worked for Fortune 500 companies and in Higher Education. She has appeared at the Majestic Theatre, the Comedy Connection and Panache in NYC. Carol Ann is a Stress Management Consultant, Motivational Humorist and Author who imparts wisdom with a twist of real-life comedy.
From resolving conflict to building self-esteem, Carol Ann will inform and entertain audiences. Carol Ann’s programs: “You want it when? – Customer Service; “If I only go around once in life, why am I so dizzy – De-Stress and Get Motivated; Adventures in Attitudes; B.Y.O.B – Beat Your Own Burnout: HUMOR US: A Prescription for Tickling Your Funny Bone; Finding Life Balance; Got Stress? – Get Humor at Work; and Are you talkin’ to me? – Communication Styles: teach participants how to perform at their optimum level.
Carol Ann is a Professional member of the National Speakers Association, former Officer of National Speakers Association New England, National Speakers Association CT, and the Association for Applied and Therapeutic Humor. Carol Ann graduated cum laude with her BSSP in Speech Communications and Performing Arts from Emerson College in Boston. Carol Ann is a CLL, Certified Laughter Leader, Wiley Workplace Learning Solutions Certified DiSC Trainer and Facilitator.
Carol Ann was featured WGME news and has been a guest speaker on Self Esteem Radio Station. She has also been featured in Health Magazine, Hartford Business Journal, Boston Globe, Employment Times and Boston Common Magazine.
Carol Ann is co-author of the book, “Mission Possible” with Jack Canfield, Author of “Chicken Soup for the Soul”. She is also author of the workplace stress guide, “101 Motivational Tips.”
CLIENTS INCLUDE: Dunkin’ Donuts, Bank of America, Time Warner, AETNA, Avon, Comcast, FDA, MGraw Hill, Social Security, Fidelity RE/MAX, Harvard University, EPA, Beth Israel Deaconess Hospital, Tyco, Harvard Pilgrim Health Care, USDA, Mercy Medical, Hewlett Packard, Allstate, Sheraton, Hilton, Mercy Medical, Hewlett Packard, Allstate, Sheraton, Hilton, U.S. District Court
Are you exhausted, overwhelmed and agitated – and you haven’t even left for work yet? Are you so tuckered out that you wish that your cubicle came with turn down service and a wake up call? If you’ve been multi-tasking so much that professional plate-spinners would be jealous, well crash and burn no more!
Studies have shown that burnout and compassion fatigue is one of the major causes of absenteeism in the workplace. As we have inherited increasing responsibilities in life, it is more important than ever to pace oneself to maintain health, vitality and life balance.
Being a contributing caregiver and healthcare advocate for both her elderly parents, Carol Ann understands the challenge of practicing self care while caring for others. This seminar will teach you how to banish burnout, improve productivity and enhance your health and overall outlook. Re-charge your staff and help them bid burnout goodbye.
* Learn how burnout affects job performance and encourages absenteeism.
* Discover the physiological & psychological effects of burnout at work
* Identify the Top 10 factors that lead to burnout and low morale
* Welcome wellness back to the workplace
Since today’s workplace demands high performance of its employees, it’s important to learn how to take your work seriously, while taking yourself lightly. Studies have proven motivation and productivity improves when stress is managed well.
Stress is the body’s response to any demand made upon it. These demands can be positive, negative, or neutral, depending on how they are interpreted.
Participants in this program will receive practical suggestions to handling work-related pressures in an effective, productive and upbeat manner. When life is a mess, remember not to stress!
* Motivate, energize and de-stress your colleagues
* Review the science of psychoneuroimmunology (psychological connection between body and brain)
* Learn how stress diminishes productivity
* Discover how to alleviate the top symptoms of stress
Improve Patient Satisfaction with a more Positive Staff
Discover how lightening up at work will improve patient satisfaction and reduce your staff’s stress levels. Maintaining a sense of humor during challenging situations can be a potent remedy for curing a bad day. Learn the latest brain research on the neuroscience of humor and discover how humor is one of life’s most effective anti-stress measures and a wonderful way to cope with frustrations both large and small.
In today’s world, an absentee employee can impact the bottom line while a stressed-out staffer struggling to make it through the workday is anything but productive. It’s time to take the pulse of your organization and implement a few constructive changes. Watch your medical staff become fully-engaged and less stressed.
* Boost morale, create a positive and productive workplace and decrease absenteeism.
* Learn new skills that will enable you to take better care of yourself and become a positive and proactive team player.
* Identify the important physiological and psychological benefits of humor and laughter to improve patient relations.
* Discover how to develop your sense of humor and enhance work flow and creativity.
Are you wired and tired? Pulled in too many directions? Exhausted? If you are trying to juggle far too many obligations and find yourself in need of a life balance realignment, then this program is for you.
Carol Ann experienced major stress and burnout a few years ago from overextending herself, not setting healthy boundaries and was in major need of life balance. Due to fatigue, her motto for a while became “I am woman, hear me snore!”
She even broke her baby toe because she didn’t say “NO!”
After four months with a broken toe and a boot up to her knee, Carol Ann has a lot of life balance lessons to share with you! We are overbooked, stressed out and just too busy!
Come learn how to practice self care, re-charge and be the empowered individuals we were all meant to be in this world.
* Find life balance between work and home
* Discover energy techniques to revive your spirit
* Reignite your creativity and life’s passion
* Learn how to de-stress, relax and get rejuvenated
We spend most of our waking hours at work… so why not enjoy them? Learn how to take your work seriously, while taking yourself lightly. Discover how to develop happiness skills to cope with daily frustrations reframing negative situations, and create a fun (yet appropriate) environment in the workplace.
A happy employee is a productive employee
Humor can take weight off our minds (and who couldn’t afford to lose a few pounds?) Did you know that humor is one of life’s finest anti-stress measures? It’s an effective means of coping with life’s challenges and promotes health and wellness.
This workshop promises to be both informative and entertaining.
* Boost workplace morale and decrease absenteeism
* Learn how to develop your sense of humor to enhance your creativity
* Identify the physiological and psychological benefits of humor and laughter
* Learn new skills to take better care yourself
Remember the good old days – when the customer was always right and your only form of communication was a land-line wall phone? Times have changed and common courtesy has gone the way of cassette tapes. Isn’t it time to give your organization a competitive edge by brushing up on business etiquette and learning how to keep regular customers coming back for more?
Sincerity, courtesy and diplomacy will help create a loyal client base yet many workplaces have forgotten that politeness and professionalism are the keys to long term success. Studies have shown that individuals are ten times more receptive when greeted with a smile.
As our working relationships become more virtual and less personal, this program will remind us that it’s vitally important to put the “human” back in human resources.
This Customer Service Appreciation Program explores the following:
1.) Have you thought about ways that your patient/client/customers’ needs could be better met (besides a generic voice mail loop)?
2.) Do you strive to project an enthusiastic and helpful attitude at work (even if it isn’t casual Friday)?
3.) When addressing a complaint, do you offer some form of incentive so that a customer would be encouraged to do business with you in the future (and we’re not talking about key chains that glow-in-the-dark…)?
4.) Do you view work situations with a positive versus negative attitude?
Dealing with “difficult people” in your life? Ever feel like you have to be a mind reader with that challenging co-worker? Between texting, tweeting and too many emails we’ve forgotten how to talk to each other.
Discover how to recognize different communication styles so that you may peacefully collaborate with co-workers. Don’t be terse when you converse! Remember a sense of humor can bridge any communication gap.
As our working relationships become more virtual than personal, it’s our responsibility to stay connected to more than just the nearest power strip. Let’s learn to rebuild corporate communication.
* Identify your own strengths and the strengths of others at work
* Discover your co-worker’s communication styles to know what motivates them (beyond their coffee break)
* Learn top tips for team building
* Strengthen work flow and productivity
Would you like to improve staff retention and increase employee engagement with a more positive work force?
In today’s rapidly changing business world, it’s easy to get caught up in negative thinking. Pack an optimistic attitude along with your laptop and hope springs eternal. In a recent national survey, employers ranked a positive attitude at the top of their priority list when evaluating job seekers. What’s more, managers recognize that a “can do” attitude is contagious.
“Adventures in Attitude” is designed to help us understand that how we perceive and respond to events is our choice. Awareness is the first step involved in transforming negative attitudes into positive ones. It’s also the key to adapting in the midst of change (and as we all know, the only constant in life is change…)
“Just think, if we didn’t change, we’d all still be in kindergarten with ‘Left’ and ‘Right’ written on the top of our shoes!”
* Exchange negative attitudes into positive ones
* Foster upbeat communications and teamwork
* Identify one’s strengths, untapped talents, and unique abilities
* Learn to have an adaptable mindset
Here’s a unique and entertaining program to liven up your next employee appreciation or company event. This is the perfect way to honor the impressive accomplishments of your colleagues while making light of some of their daily challenges, idiosyncrasies and interoffice quirks.
Carol Ann’s customized comedy will acknowledge the achievements of your hard-working employees in a way they won’t soon forget.
The fun-filled program will bring the house down while summing up your entire event… (no tweeting during this board meeting!)
It’s a great way to liven up your next awards banquet, fundraiser or annual meeting.
Having “patience” with patience (or even co-workers) is a lot to ask for in our busy lives. Dental staff sometimes have to juggle far too many obligations and find themselves in need of a life balance realignment.
Whether your dental practice needs CEU’s on stress management and better office practices, or you are having a dental staff appreciation program, this seminar will teach you how to reduce stress, improve productivity and communicate more effectively with your patients. Come learn how to lighten up, peacefully collaborate with co-workers and provide a better experience for your dental staff and your patients.
- Reduce stress and prevent burnout in your dental practice
- Improve communication and enhance relationships between staff and patients
- Increase morale and improve productivity in the dental office
- Understand stress, coping resources and life satisfaction
- Learn wellness tips to improve one’s overall health and increase energy
Want to bring Carol Ann Small to your next event? Please tell us a little about your event, and we will get back to you shortly!